Privacy policy
Last updated 6 November 2026.
This is how Always Posh looks after your details when you book with us, buy from us, chat with us on our website or use our app, Always Posh. We decide how your details are used. Our bookings, shop, website and app run on Lynk, by Lynk by iCreations, which keeps your details for us and uses them only to do that.
What we keep
- Your name and phone number, and your email if you give it.
- Your bookings: the services, day and time, who does them, and any note you add.
- Your orders: what you buy and, for delivery, where to bring it.
- What you pay us and when. Card and mobile money details go to the payment provider, never to us.
- What you write to us in our website chat, by WhatsApp or by text.
- In the app: a code that keeps you signed in, and, if you allow notifications, your phone's notification address.
- Which pages of our website are visited, counted without knowing who you are.
What we use it for
- To take your bookings and orders, and to change or cancel them when you ask.
- To tell you about them by text, email or app notification, and to remind you before you come.
- To take payments and keep our accounts, as the law asks of every business.
- To answer your questions.
- Offers and news only if you agree. You can stop them any time: reply STOP, or use the link in the message.
Who else handles it
Only those who help us do the above, and only for that: Lynk (our booking, shop, website and app), the companies that send our texts and emails, the payment providers behind Lynk Pay (mobile money and cards), and Apple and Google, for notifications to your phone. Some of them work from outside Ghana, under the same care. We never sell your details.
How long we keep it
While you're our customer. Records of bookings, orders and payments stay as long as the law asks us to keep our accounts.
Your rights
Under Ghana's Data Protection Act, 2012 (Act 843), you can ask to see what we keep about you, to correct it, to delete it, and to stop offers. Ask us and we'll answer within 30 days. If you're not happy with our answer, you can complain to the Data Protection Commission of Ghana.
Deleting your details
In Always Posh: open your account and choose Delete my account. Or ask us: call 024 700 4742, or WhatsApp 024 700 4742. We delete your account and contact details; records of what you paid stay for our accounts.
Children
Bookings for children are made by a parent or guardian, who gives us their own details.
Changes
If we change this policy, we'll change the date at the top. Questions? call 024 700 4742, or WhatsApp 024 700 4742.